by Lorenzo del Marmol – Co-Founder & Manager @ World of Digits
Before I tell you about how to improve your employee experience, few words on culture.
Culture is often defined as a way of living life. It encompasses a wide range of concepts including beliefs and the accepted norms and behavior.
If we put culture in the context of an office experience you want to create, it reflects what your organization believes and upholds; how you work, interact and communicate.
As important stakeholders in your company, I believe employees should have a positive working environment that fosters their creativity, productivity, efficiency, communication among other things. We truly think that employees play a major role in a company’s success.
Working in an environment setting with corruption, crap mentality and hostility will not only shorten employees’ desire to work for a company, but also slows down productivity, affect customer relations and sales.
Needless to say, the kind of company culture you work affects the product or service outcome and how customers view you as a company or organization. In every decision I take I try to consider the impact people can have on the value we create and our corporate culture. I try to bridge skills and social networks to create a culture of empowerment,
In every decision I take I try to consider the impact people can have on our value proposition and our corporate culture. I try to bridge skills and passion for creating a culture of empowerment, action, and happiness.
Here below, I talk about 10 ways we apply on a daily basis to improve your employee experience and enhance their happiness at work.
1. Create a fun corporate culture environment.
Innovation is about practical creativity – it’s about making new ideas useful. – Max Mckeown
Make your employees feel that they’re playing while working. Holding sports, family days, charitable activities to company outings takes off some stress from your employees. ZinePak for example, grant half-day Fridays and holds charitable activities on working days from time to time.
2. Live your mission.
Others have seen what is and ask why. I have seen what could be and asked why not. – Pablo Picasso
Embody what your company stand for and show your employees that you are transparent and working with integrity as a leader. If you’re just starting out, get your employees involved in drawing out the company mission.
3. Foster effective communication.
Genuine collaboration is an environment that promotes communication, learning, maximum contribution, and innovation. – Jane Ripley
Communication opens the line to suggestions and criticisms and involves important stakeholders in decision-making. Call center protector Olivette Whipple encouraged her employees to design their workplace. Engaging employees even to trivial matters such as wall color options to larger issues not only give them the voice but also makes them feel their ideas are valuable too.
4. Celebrate victories.
It’s easy to attack and destroy an act of creation. It’s a lot more difficult to perform one. – Chuck Palahniuk
Recognize the efforts your employees put into their jobs. Whether closing a deal or getting the top rating, take a break and celebrate even in small ways. Give your top-performing a day off, get a cake and champagne or give him a congratulatory note, whichever way, emphasize how his achievement is the company’s achievement as well.
5. Offer variety.
Creativity arises from our ability to see things from many different angles – Keri Smith
Give your employees the choice of working on different assignment or schedule to enhance productivity. While it is generally believed that working on a task you are more familiar with breeds productivity, the monotony will soon wear him out. Some companies do so by trusting their employees to work on schedules they are most productive.
6. Get everyone involved.
Our ancestors have invented, we can at least innovate – Amit Kalantri
While the need for upper management is necessary to direct the company in achieving common goals, it is also necessary to inform and involve the employees in critical decisions. A CEO may opt to lay-out some employees, drastically changes suppliers or make unannounced decisions that will affect the organization in all levels, but he or she will build resentment among the organization.
7. Be transparent.
We have to continually be jumping off cliffs and developing our wings on the way down – Kurt Vannegut
Transparency eliminates the need to question the intention of the leaders in the organization, thus builds trust and loyalty. If you let employees see how you spend the company money on a business trip, they will likely trust you more. Some organizations allow employees to see the company’s financial statement anytime they wish. This leads employees to see where the company is going and how to get there.
8. Be supportive of employees’ goals.
I am my own experiment. I am my own work of art. – Madonna
Get to know your employees a little at a more intimate level and encourage them in their dreams. Giving them support through small talks, advice and sharing experiences can significantly increase employee loyalty and productivity.
9. Be diplomatic.
I force myself to contradict myself in order to avoid conforming to my own taste. – Marcel Duchamp
Diplomacy in the workplace is an important concept. Listen to what your employees got to say without checking your computer or mobile phone in the middle of the conversation, investigate negative claims before making decisions and practice fair treatment among old and new employees.
All of this entails diplomacy. Show your employees that you are listening with sincerity, do not practice bias, and they will trust you are arriving at the soundest decision possible.
10. Implement reviews.
A vulnerability is the birthplace of innovation, creativity, and change. – Brené Brown
Regularly check employee performance and take note of both the excellent achievements and areas that need improvement. Implement reviews every six weeks to make it easier for employees to give feedback.
The concept of company culture could not be undermined as this is the space you give your employees to work on. Take out the barriers, insert fun, improve communication lines and show transparency. You’ll be giving your employees a healthy working environment that fosters productivity and efficiency.
One last word…
At World of Digits, we try to gather all those elements and give you an opportunity to fulfill your goals in life.
If you want to hop on the boat and join us here, check out our jobs vacancy right here… We are waiting for YOU!